Appointments

Before you book an appointment

You can see a pharmacist for minor conditions or check our self-help and self-referral information.

See a pharmacist

Many conditions can be treated without the need to see your GP.

Self-care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

How to book an appointment

Online: Submit an Online Consultation via eConsult
In person: By visiting the practice
Phone: 020 8539 2078

It may not be necessary for you to attend for an appointment. You can contact us online listing details about your condition or your administration request and you will receive a response from the practice usually within 24 hours but you will be advised of the timeframe once you have submitted.

We will ask that you contact the surgery on the day you need to see a Doctor or Nurse Practitioner and we will endeavour to give you an appointment time to either be seen, or talk to a Doctor or Nurse Practitioner on the phone.

Find out more about our services

Types of appointments

Change or cancel an appointment

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

How to cancel an appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling please telephone us on 020 8539 2078 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.

Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources

NHS e-referral service

The NHS e-Referral Service (e-RS) combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, book it in the GP surgery at the point of referral, or later at home on the phone or online.

Using the service

If you're a patient, find out more about appointment booking on the NHS website.

Out of hours

Enhanced access

We offer pre-bookable appointments on a Monday from 7:30am

Urgent care centres

Should you require any urgent medical attention, please call 999 or do not hesitate to go to the nearest urgent care centres as follows:

Guys Hospital Urgent Care Centre
Guy’s Hospital
Ground floor, Tabard Annexe
Great Maze Pond
London SE1 9RT

Telephone: 020 3049 8970

Open: 8am to 8pm (*last patient booked in at 7pm), seven days a week, 365 days a year.

Soho NHS Walk-in Centre
1 Frith St
Soho
London
W1D 3HZ

Open: Monday to Friday from 8am to 8pm and Satuday and Sunday from 10am to 8pm

Life threatening

Call 999 or go to A&E now if:

you or someone you know needs immediate help
you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent but not life threatening

Visit an urgent care centre if:

You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

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